In case you're curious
》What are your Payment Options for Local Checkout?
We offer one option for checking out :
1. Bank Transfer - This method applies to any local orders. Bank Details will be provided as an invoice to the provided email ID and after checkout is done and thereafter items will be shipped once payment is made.
2. Cash on Delivery - This method only applies to residents living within Colombo.
》What are your Payment Options for International Checkout?
1. PayPal or Bank Transfer - Once an order is placed we will send an invoice with the relevant Paypal or Bank Details. Once after the funds are transferred your order will be shipped.
》A design I like is sold out, what should I do?
If you like a design and it's sold out in your size, please email us on email@example.com or send us a DM on Instagram.
》Do you cater to plus sizes, ranging from XXL and above?
Yes we do, though we don't stock it on the website for immediate purchase you can customize any clothing to the size you desire. Please write to us on firstname.lastname@example.org or contact us via Instagram
》 What does Pre Order mean?
Pre Order or Made-to-order means we don't make anything until after an order is placed on our website. This model not only ensures we minimize waste, but it also gives us the flexibility to make certain customizations for our customers.
Since we only cut and sew after an order is placed, there is often a lead time. Our lead time at the moment is 2 weeks. I know it can seem like a lot, but this truly is slow fashion! Most of our sizes from XL onwards are on pre order basis!
》 How do I Pre Order?
Simply put it in your shopping basket! We'd specify whether it's pre-ordered next to the size. If so, double-check the size chart before proceeding to the checkout. You must pay the entire amount at the time of checkout. You will be notified of the delivery date and time through email. Our lead time at the moment is 2 weeks.
》Which countries do you ship to?
We ship to almost every country on earth. Please send us an email at email@example.com if you have any questions regarding your zip code or shipping costs to that location. We will respond within 24 hours.
》Where are Ceylon Threads products made?
We are proud makers of products entirely Made in Sri Lanka. All garments are carefully constructed at our Studio Sri Lanka.
If you have any more questions please write to us or speak to us on our live chat! Happy Shopping!